Find out if your structure will fit, and what to plan for, before installation day.
What Do You Get at a Glance?
- Helps confirm your structure will fit the space
- Highlights anything to plan for in advance
- Gives you a clearer view of your site before installation
- Service: site survey carried out before installation
- Checks: ground conditions, access and nearby structures
- Suitable for: aluminium pergolas, verandas and glass rooms
Choosing a pergola or veranda is the fun part. Working out whether it suits your garden is harder. A tape measure tells you the size of the space, but it won't tell you everything that could affect the fitting. This survey looks at your site before installation, so you know what needs planning.
What Does the Site Survey Check?
The survey looks at the things that shape your installation: ground conditions, access and nearby structures.
These details are hard to judge from a product page. Checking them first means you can deal with them in advance, rather than on the day.


Will Your Chosen Structure Fit the Space?
That is the main question the survey answers. It helps confirm the structure will fit where you want it.
A pergola, veranda or glass room is a big purchase. Having the fit checked helps you move forward with more confidence.
How Is Your Installation Priced?
Installation is quoted individually. The price depends on the product, the size of the structure and your site conditions.
That means no two jobs are priced quite the same. You pay for what your project needs, not a one-size-fits-all rate.


Who Fits Your Structure if You Go Ahead?
The Gleaming Gardens certified team carries out installation. The team is fully insured and works to the manufacturer's specification.
The work covers assembly, secure fixing and a final check. You end up with a structure that is level, weatherproof and ready to use.
What Are the Survey Details?
| Category | Specification |
|---|---|
| Service | Site survey before installation |
| Purpose | Helps confirm fit and highlights anything to plan for |
| Site Checks | Ground conditions, access and nearby structures |
| Suitable For | Aluminium pergolas, verandas and glass rooms |
What Else Might You Want to Know?
Does the Survey Include Installation?
No. The survey is a separate service, and installation is quoted individually.
What Happens After I Order?
A member of the team will get in touch to confirm the next steps.
What Details Should I Share?
Your contact details and a short description of your project are all the team needs to get started.
How Soon Could My Structure Be Installed?
Most installations are completed within 4 to 8 weeks of ordering. This can vary depending on what you order, so ask the team for a timeframe for your project.
Do I Get Extra Warranty if the Team Installs My Structure?
Yes. Parts get an extra 2 years of cover on top of the manufacturer's warranty. This doesn't cover damage caused by impact or negligence.
What Support Is Available After Installation?
Aftercare advice is free for as long as you own your structure, by video call wherever possible. If that doesn't solve the issue, an in-person visit can be arranged for a small fee.
Have a Question Before You Book?
We're happy to talk your project through. Call us on 0203 098 6998 or email sales@gleaminggardens.co.uk, and the team will help you work out your next step.
📦 Shipping
Q: Do you ship for free in England?
A: Absolutely! Every order to England ships completely free. Scotland, Wales, and Ireland have a small additional charge depending on the product. Contact us for exact pricing.
Q: How long does delivery take?
A: Estimated delivery time is 2–17 business days from order:
• Handling: 1–3 business days
• Transit: 1–14 business days
Q: What if the item arrives damaged?
A: Photograph any damage (packaging + product) and email the photos to
sales@gleaminggardens.co.uk. We’ll take care of the claim.
↩️ Returns & Refunds
Q: Can I return an item if I change my mind?
A: Yes — 30-Day Return & Refund policy. Email sales@gleaminggardens.co.uk with your order number.
Q: Who pays for the return shipping?
A: The customer is responsible.
Q: What condition must items be in?
A: Items must be in “Like New” condition with all packaging and accessories.
Q: How long do refunds take?
A: Refunds are processed within 5 working days.
Q: Is there a restocking fee?
A: No.
Q: What if the item is damaged or incorrect?
A: Report it on the same day with photos. We cover return shipping.
Q: Are some products non-returnable?
A: Yes — exclusions will be shown on product pages.
💷 Price Match Guarantee
Q: What is the price-match policy?
A: Email sales@gleaminggardens.co.uk or call 203 098 6998. We match or beat valid competitor prices.
Q: What counts as “same product”?
A: Identical model, variant, and configuration. We compare full pricing including delivery.
⭐ Why Choose Gleaming Gardens
Premium Quality – Hand-selected products built to last.
Free UK Delivery – No hidden fees.
Risk-Free 30-Day Returns – Hassle-free process.
Price Match Promise – We match or beat valid prices.
Exceptional Service – Friendly advice and dedicated support.