Extend your evenings outdoors with quiet, effective infrared warmth - year round.
The Diana is built for year-round alfresco use. It doesn't fight for attention with a harsh orange glow - instead, its carbon fibre element produces genuine, comfortable warmth with only a soft, low-glare light. Rain, wind, and cold evenings are no problem. The IP55 rating and weighted base mean the Diana holds its ground in the conditions that matter most.
It's a reliable, practical heater that quietly does its job - evening after evening.
What Type of Heat Does the Diana Use?
The Diana uses a carbon fibre far-infrared heating element. Infrared heat works by warming people and objects directly - not the air around them. This makes it much more efficient outdoors, where warmth can easily be lost to the breeze.
The low-glare light output keeps your outdoor area feeling natural and relaxed, not floodlit.
Is the Diana Safe in a Busy Outdoor Space?
Yes. The Diana has a safe-touch body across most of the unit. The only area that reaches higher temperatures is the strip directly above the grille - worth being aware of, but easy to manage in practice.
The PIR movement sensor means the heater responds to presence automatically, helping to avoid unnecessary energy use when nobody's in the area.
Can the Diana Handle British Weather?
That's rather the point. The Diana carries an IP55 weatherproof rating, protecting it against water ingress from any direction. It's rated for genuine outdoor use - not just fair-weather evenings.
The wind-resistant weighted base keeps it stable on patios, decking, and terraces without needing to be fixed down.
How Easy Is the Diana to Reposition?
Very. Built-in wheels let you roll the Diana anywhere it's needed - from the dining area to the lounge corner and back. Integrated cable storage keeps the lead tidy when you move it. The patented coupling structure means tube replacement, if ever needed, is a job you can do yourself.
Does the Diana Include Lighting as Well as Heat?
Yes. A tri-light LED with a 4-position flexi-neck is built in. You can angle it to direct soft light exactly where you need it - useful for table dining or simply creating a relaxed atmosphere on a dark evening.
The result is a heater that does double duty as a practical outdoor light - without looking like one.
How Do You Adjust the Diana's Settings?
The included magnetic remote control lets you change settings from your seat. When you're not using it, the remote sticks magnetically to the unit - so you'll always know where it is.
| Category | Specification |
|---|---|
| Heating Element | Carbon fibre far-infrared |
| Weatherproof Rating | IP55 |
| Movement Sensor | PIR |
| Lighting | Tri-light LED with 4-position flexi-neck |
| Remote Control | Magnetic remote included |
| Mobility | Moving wheels |
| Cable Storage | Integrated |
| Base | Wind-resistant weighted base |
| Safe-Touch Body | Yes (excluding strip above grille) |
| Tube Replacement | Patented coupling structure |
Questions before you order? Call us on 0203 098 6998 or email sales@gleaminggardens.co.uk. We're always happy to help you pick the right heater for your garden.
📦 Shipping
Q: Do you ship for free in England?
A: Absolutely! Every order to England ships completely free. Scotland, Wales, and Ireland have a small additional charge depending on the product. Contact us for exact pricing.
Q: How long does delivery take?
A: Estimated delivery time is 2–17 business days from order:
• Handling: 1–3 business days
• Transit: 1–14 business days
Q: What if the item arrives damaged?
A: Photograph any damage (packaging + product) and email the photos to
sales@gleaminggardens.co.uk. We’ll take care of the claim.
↩️ Returns & Refunds
Q: Can I return an item if I change my mind?
A: Yes — 30-Day Return & Refund policy. Email sales@gleaminggardens.co.uk with your order number.
Q: Who pays for the return shipping?
A: The customer is responsible.
Q: What condition must items be in?
A: Items must be in “Like New” condition with all packaging and accessories.
Q: How long do refunds take?
A: Refunds are processed within 5 working days.
Q: Is there a restocking fee?
A: No.
Q: What if the item is damaged or incorrect?
A: Report it on the same day with photos. We cover return shipping.
Q: Are some products non-returnable?
A: Yes — exclusions will be shown on product pages.
💷 Price Match Guarantee
Q: What is the price-match policy?
A: Email sales@gleaminggardens.co.uk or call 203 098 6998. We match or beat valid competitor prices.
Q: What counts as “same product”?
A: Identical model, variant, and configuration. We compare full pricing including delivery.
⭐ Why Choose Gleaming Gardens
Premium Quality – Hand-selected products built to last.
Free UK Delivery – No hidden fees.
Risk-Free 30-Day Returns – Hassle-free process.
Price Match Promise – We match or beat valid prices.
Exceptional Service – Friendly advice and dedicated support.